Refund Policy

At Autounieke, we strive to ensure customer satisfaction with every purchase. If you are not completely happy with your order, we’re here to help.

Return Policy

We offer a 30-day return policy, which means you can request a return within 30 days of receiving your item.

To be eligible for a return:

• Items must be in their original condition: unworn or unused, with tags attached, and in the original packaging.
• You must provide a receipt or proof of purchase.

How to Initiate a Return

To start a return, please contact us at autounieke@gmail.com, +44 757 586-8994 with your order details. If your return is accepted:

• We will provide you with a return shipping label and instructions on how and where to send your package.
• Items returned without prior authorization will not be accepted.

For any questions regarding returns, please reach out to us at autounieke@gmail.com.

Damages and Issues

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately so we can assess the situation and resolve the issue.

To report damages or incorrect items:

• Send us an email with your order number and photos showing the issue.
• We will work to replace or refund the item as quickly as possible.

Non-Returnable Items

Certain items are excluded from our return policy:

• Sale items or discounted products.
• Gift cards or vouchers.

Exchanges

If you wish to exchange an item:

The quickest way is to return the original item first. Once the return is accepted, place a separate order for the replacement item. This ensures you get the item you want without delay.

Refunds

Once we receive and inspect your returned item:

• We will notify you by email regarding the approval or rejection of your refund.
• If approved, the refund will be processed automatically to your original payment method.

Processing Time:

Please note, it may take a few business days for your bank or credit card company to process and post the refund. If the refund does not appear after 7-10 business days, please contact your payment provider.

Contact Us

For any questions or further assistance with returns and refunds, please contact us:

Autounieke

Email: autounieke@gmail.com

Phone: +44 757 586-8994

Address: 365-389 Patton Dr SW, Atlanta, GA 30336, USA

We’re here to help and ensure your satisfaction.