Payment and Refund Policy

At Tuneverse, we ensure secure and convenient payment options while maintaining clear guidelines for refunds and returns.

1. Payment Methods

We accept the following payment options to make your shopping experience smooth and secure:

• Credit/Debit Cards: Visa, MasterCard, American Express – processed securely.
• PayPal: Fast and safe transactions through PayPal’s secure platform.
• Bank Transfer: Direct bank payments for hassle-free transactions.

Note: We do not accept cash on delivery or checks.

2. Payment Terms

All orders require full prepayment (100%) before processing and shipment. Once the payment is confirmed, your order will be prepared and dispatched as per our standard timelines. This allows us to efficiently manage inventory and ensure timely delivery.

3. Refunds and Returns

We want you to be satisfied with your purchase. Refunds and returns are available under specific conditions:

• Eligible Refunds: If the product you receive is damaged, incorrect, or does not match the description, you may request a refund. To initiate this, please provide photos or videos as proof of the issue and contact our support team.
• Non-Refundable Situations: Refunds are not applicable if the item is correct, in the described condition, and the customer decides they no longer want the product.

For detailed information regarding our refund process and eligibility, please visit our Refund Policy page.

4. Accepted Currencies

We accept payments in multiple currencies, including:

• USD (United States Dollar)
• EUR (Euro)
• GBP (British Pound)
• etc.

The final payment amount will be converted to your local currency automatically, based on the current exchange rate at the time of purchase.

5. Taxes and Duties

Prices displayed on the website include product taxes, where applicable. Any additional custom duties or import taxes required by your country’s laws are the customer’s responsibility.

We recommend checking with your local customs office regarding any potential charges before completing your order.

6. Contact Information

For any questions regarding payment methods, refunds, or your order, please contact us:

Email: autounieke@gmail.com

Address: 365-389 Patton Dr SW, Atlanta, GA 30336, USA

We are always available to assist you and ensure a smooth shopping experience.

Thank you for choosing Tuneverse. We appreciate your trust and are committed to providing excellent service.